ALICE® SENSE™

ALICE® Subject Evaluation aNd SEntiment (SENSE™)

Intelligent Object Analysis

Organizations can greatly benefit from generative artificial intelligence (Gen AI), especially when it is deployed as part of an overall intelligent automation solution to improve stakeholder experiences, including:

Improving CX

Using intelligent tools to improve CX (customer experience), measure their sentiment, and craft communications that promote education and reporting to improve the collection of real world evidence and signal detection.

Knowledge Harvesting

Knowledge harvesting to support internal process quality and improve overall performance support.

Process Compliance

Rule set and process compliance analysis to more effectively support each client' highly regulated workflow.

ALICE® SENSE™ uses the latest Gen AI technology to instantly retrieve the information you need and provide a deep understanding of its characteristics. ALICE® SENSE™ isn’t a standalone tool like many Gen AI products but is embedded in Brillient’s ALICE platform for intelligent automation, and analytics. It’s a step change in information management capability for your organization from traditional business intelligence and search.

Use Case

For FDA, Brillient prepared a use case based on Form 3500B, Consumer Voluntary Reporting. We used ALICE® DRIMS™ workflow to select a submitted form from a work queue, view the document and applied SENSE™ capabilities for summarization, language detection, and sentiment. The demonstration showed how quickly a document can be accessed, understood, and assessed.

SENSE™ Features

  • Summary

    Automatically provides a brief summary of your documents, saving time in review, analysis, and preparation of briefings and communications

  • Ask ALICE®

    The Ask ALICE® chatbot feature can be used to query the document content to obtain key information such as name, number, topics, references, dates, author, and organization

  • Sentiment

    Uses AI to identify language and assess the sentiment, veracity, and sophistication/ grade level of written communication

  • Easy Upgrade

    Its ready-to-evolve architecture supports best-of-breed federated AI services, for simple addition and upgrade of model versions. It can be implemented on premises or in the cloud

SENSE dashboard graphic

ALICE® SENSE™ Benefits

  • Overall Savings

    ALICE® SENSE™ saves your organization the time, effort, and cost of information retrieval

  • Leverages ALICE® DRIMS™

    Leverages the broader capabilities of Brillient’s ALICE® Digital Records & Information Management System (DRIMS™) to speed up and optimize decision making and improve customer experience (CX)