Immigration Transformation
Client Challenge
The USCIS National Benefits Center (NBC) processes immigration and naturalization for work visas, asylum, and citizenship. Pre-processing includes conducting background security checks, performing initial evidence reviews, and forwarding scheduled cases to the local USCIS office for adjudication.
- Time consuming, manual process, ~70% accuracy
Brillient Solution
- Developed a solution that incorporates ALICE® digitalization and intelligent document processing (IDP) of paper records
- Name harvesting, integrates with ELIS for national background checks
- “Human in the loop” highly automated
Client Benefits
ALICE® demonstrated that
- We exceed 99% accuracy level
- Delivers three times (3X) productivity in cases processed per hour (compared with manual processing)
- Helps USCIS reallocate freed up labor hours
Providing Friction-Free Solutions For Your Organization's Challenges
Information Transactions
- FOIA – information retrieval
- Facilities, leasing
- Procurement, contracts
- Procurement to finance
People Matters
- HR transformation
- CX (client experience)
- EX (employee experience)
Equipment
- Vehicle fleet management, Maintenance
- Inventory, product catalogs
- Asset/property management
- Construction management
Analytics
- Integrated view of citizen, immigrant, business across silos
- Cluster analysis (trends, patterns)
- Network analysis (fraud, waste, abuse)
Mission Digitalization
- Transaction processing
- Case Management